Frequently asked questions
What does the consultation fee include?
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The consultation fee covers:
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Your appointment (up to 45 minutes)
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Clinical assessment and advice
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A written summary after the consultation
Further tests or follow-up appointments are arranged only if needed.
Are there any additional costs?
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Additional costs may arise if:
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Tests or investigations are required
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A follow-up consultation is needed
These are always discussed with you in advance.
Do I need to pay before the appointment?
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Yes. Payment is required in advance to confirm your appointment.
Full details are provided once your request has been reviewed and a time has been offered.
Can I claim through private insurance?
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This is typically a self-pay service.
If you plan to use insurance, you should check directly with your provider before booking.
What happens if I need further input after the consultation?
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The initial consultation includes:
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Review of results
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A brief follow-up message if needed
If more detailed discussion or new concerns arise, a follow-up consultation may be recommended.
Why are appointments not booked instantly online?
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Each request is reviewed first to ensure:
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The appointment is appropriate
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The consultation will be useful
This helps avoid unnecessary costs and ensures a more focused consultation.