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Cookie Policy

Last updated: 21 November 2025

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  1. Who we are
    This Cookie Policy explains how Flux Medical Limited, trading as “Dr Paraiso” / “Dr Hassan Paraiso” (“we”, “us”, “our”), uses cookies and similar technologies on our website drparaiso.co.uk (“the Site”).

We are the data controller for any personal data collected via cookies on this Site.

If you have any questions about this policy, you can contact us at:
Email: [insert email address for privacy/cookie queries]
Post: Flux Medical Limited, [insert registered address]

  1. What are cookies?
    Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. They help the site recognise your device and remember information about your visit.

Cookies can be:
• Session cookies: deleted when you close your browser.
• Persistent cookies: remain on your device for a set period or until you delete them.
• First-party cookies: set by the website you are visiting.
• Third-party cookies: set by other domains, such as analytics or advertising providers.

We also use similar technologies such as pixels and scripts. For simplicity, we call all of these “cookies” in this policy.

  1. How we use cookies
    We use cookies on drparaiso.co.uk to:
    • Keep the Site secure and functioning properly.
    • Enable online bookings, contact forms and chat.
    • Remember your cookie choices.
    • Understand how visitors use the Site so we can improve it.
    • Measure the performance of our marketing activity (for example, online ads and social media).

We provide medical services, not ad-tech. We do not sell your data. Cookies are used strictly to run and improve the service and to understand, at a high level, how people find and use the Site.

  1. Types of cookies we use

4.1 Strictly necessary cookies
These cookies are essential for the Site to work. Without them, key functions such as security, navigation, bookings and chat would not operate correctly. They may include cookies set by Wix (our website platform) to:
• Maintain secure sessions.
• Protect against security threats.
• Enable core features such as forms, bookings and chat.
• Remember your cookie preferences.

Because they are necessary for the service you have requested, these cookies do not require your consent. If you block them in your browser, the Site may not function as intended.

4.2 Performance and analytics cookies
These cookies help us understand how visitors use the Site so we can improve content, navigation and performance. We use Google Analytics for this purpose.

These cookies collect information such as:
• Which pages are visited.
• How long visitors stay on each page.
• Which links are clicked.
• How visitors arrived at the Site (for example, from a search engine or link).

The information is aggregated and does not directly identify you. We only place analytics cookies with your consent.

4.3 Functionality cookies
These cookies allow the Site to remember choices you make and provide enhanced features, for example:
• Remembering language or region settings.
• Remembering details you have entered in booking forms (for that session).
• Supporting the operation of Wix Bookings and Wix Chat.

These cookies help make the Site easier to use. We only place them with your consent where they are not strictly necessary for the core service.

4.4 Advertising and social media cookies
We use the Meta Pixel and, where relevant, Google advertising tools to measure and optimise our marketing activity. These cookies:
• Help us understand which adverts or posts led you to the Site.
• Track conversions (for example, when someone books an appointment after seeing an advert).
• May allow platforms such as Facebook and Instagram to show you more relevant content.

These cookies can track your activity across other websites and may build a basic profile of your interests. They are only used with your explicit consent. Refusing them will not affect your ability to use the Site; it simply means our marketing data will be less detailed.

  1. Cookies we use
    The exact cookies may change as we update or optimise the Site. Typical cookies used on drparaiso.co.uk include:

5.1 Strictly necessary cookies (Wix platform and security)
Examples include (names may vary slightly as Wix updates its platform):

• XSRF-TOKEN
– Purpose: Security cookie used to prevent cross-site request forgery attacks.
– Provider: Wix / drparaiso.co.uk
– Duration: Session

• hs
– Purpose: Security; ensures the Site is loaded over a secure connection.
– Provider: Wix / drparaiso.co.uk
– Duration: Session

• svSession
– Purpose: Identifies unique visitors and tracks a visitor’s session on the Site. Used for login and session features.
– Provider: Wix / drparaiso.co.uk
– Duration: Up to 2 years

• _wixCIDX, _wixUIDX, wixSession2, ssr-caching, bSession, fedops.logger.sessionId
– Purpose: Site performance, system stability, load balancing and security. Helps ensure the Site loads efficiently and reliably.
– Provider: Wix / drparaiso.co.uk
– Duration: Session or up to 2 years (varies by cookie)

• cookieConsent / cookieyes-consent (or similar)
– Purpose: Stores your cookie preferences for this Site so we do not ask you every time.
– Provider: drparaiso.co.uk
– Duration: Up to 1 year

5.2 Analytics cookies (Google Analytics)

• _ga
– Purpose: Distinguishes unique visitors for analytics.
– Provider: Google Analytics
– Duration: Up to 2 years

• ga[container-id]
– Purpose: Maintains session state for Google Analytics.
– Provider: Google Analytics
– Duration: Up to 2 years

• _gid
– Purpose: Distinguishes visitors over a 24-hour period.
– Provider: Google Analytics
– Duration: 24 hours

• _gat or similar (if used)
– Purpose: Throttles the request rate to limit data collection on high-traffic sites.
– Provider: Google Analytics
– Duration: 1 minute

Analytics cookies are only set if you accept them via the cookie banner.

5.3 Functionality cookies (Wix Bookings and Wix Chat)

Examples include:

• wixLanguage
– Purpose: Stores language preferences for the Site.
– Provider: Wix / drparaiso.co.uk
– Duration: Session or short period

• wixChatVisitorId / wixChatSessionId (names may vary)
– Purpose: Supports Wix Chat functions, such as maintaining a chat session and remembering previous interactions during your visit.
– Provider: Wix Chat
– Duration: Session or short period

• bookingsSession / bookingsVisitor (names may vary)
– Purpose: Supports Wix Bookings, such as remembering the service, date and time selections while you complete a booking.
– Provider: Wix Bookings
– Duration: Session or short period

These cookies are used to make chat and booking practical. Some may be strictly necessary for these features; others may require consent depending on configuration.

5.4 Advertising and social media cookies (Meta Pixel and Google Ads)

• _fbp
– Purpose: Identifies browsers to provide advertising and site analytics services for Facebook/Instagram. Helps measure and optimise campaigns.
– Provider: Meta (Facebook)
– Duration: 3 months

• fr (if used)
– Purpose: Advertising delivery and retargeting on Facebook/Instagram.
– Provider: Meta
– Duration: 3 months

• _gcl_au
– Purpose: Used by Google to measure the performance of adverts and conversions.
– Provider: Google Ads
– Duration: 3 months

These cookies are only set if you opt in to marketing/advertising cookies via the cookie banner.

Note: The cookie landscape changes as Wix, Google and Meta update their technologies. We will periodically review and update this list, but it may not be exhaustive at all times.

  1. Legal basis for using cookies
    Under UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR):

• Strictly necessary cookies are used on the basis of our legitimate interests in running a secure, functional website and providing the service you request.
• Analytics, functionality (where not strictly necessary) and advertising cookies are used on the basis of your consent.

Where cookies involve the processing of personal data, you can withdraw your consent at any time as described below.

  1. How we obtain and manage your consent
    When you first visit drparaiso.co.uk, you will see a cookie banner or pop-up that:
    • Explains that we use cookies.
    • Allows you to accept all cookies, reject non-essential cookies, or manage your preferences.

Your choices are stored in a necessary cookie so we can remember your settings.

You can change or withdraw your consent at any time by:
• Using the “Cookie settings” link or button on the Site (if available), or
• Clearing cookies in your browser and revisiting the Site to set your preferences again.

  1. How to manage cookies in your browser
    Most web browsers allow you to control cookies through their settings. You can:
    • Block all cookies.
    • Block cookies from specific sites.
    • Delete cookies when you close your browser.
    • Clear existing cookies at any time.

How you do this will depend on your browser (for example Chrome, Edge, Safari, Firefox). See your browser’s “Help” or “Settings” section for more details.

If you block or delete cookies, the Site may still work, but some features (such as bookings or chat) may not function correctly. That is a limitation of how modern websites operate rather than a design choice on our side.

  1. Third-party cookies and external links
    Some cookies on drparaiso.co.uk are set by third parties that provide services to us, including:
    • Wix (hosting, performance, security).
    • Google (analytics and advertising).
    • Meta (Facebook/Instagram advertising and analytics).

We do not control these cookies directly. They are governed by the privacy and cookie policies of those third parties.

The Site may also contain links to external websites or services. We are not responsible for the content or cookie practices of those websites. You should read their policies separately.

  1. Changes to this Cookie Policy
    We may update this Cookie Policy from time to time, for example if:
    • We add or remove tools such as analytics, bookings or chat providers.
    • Our marketing or measurement approach changes.
    • Laws or regulatory guidance are updated.

When we make significant changes, we will update the “Last updated” date at the top of this page. Where appropriate, we may also show you an updated cookie banner so you can review your preferences.

  1. Contact us
    If you have any questions or concerns about this Cookie Policy or our use of cookies, you can contact us at:

Email: admin@fluxmedical.co.uk
Post: Flux Medical Limited, Unit 7 Wheatcroft Business Park Landmere Lane, Edwalton, Nottingham, England, NG12 4DG.

We will review and respond in line with our wider privacy and governance processes. The objective is simple: run a modern, data-aware medical service without playing fast and loose with your information.

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